Website maintenance for local authorities
Residents need information. Your website needs to work.
Opening hours, planning contacts or an urgent notice: residents visit your website for answers. ResaHost maintains your public WordPress website so your communications team can focus on publishing information.
Who fixes a broken link to an online service?
Council websites often link to another supplier's booking or application system. To residents, a broken link is one problem, even when several contracts sit behind it.
We review important links and forms with your communications and IT teams. We agree what to test and whom to notify about external service faults. Update responsibilities and contact channels are recorded in the maintenance agreement.
We maintain the website. You publish the updates.
WordPress maintenance covers core, theme and plugin updates. Basic includes monthly updates and testing of forms, links and appearance. Pro and Premium run these checks weekly.
Your team can continue publishing news as usual. Template changes, new sections and content corrections are agreed separately. Pro is a useful starting point for a frequently updated website.
Agree recovery needs before an incident
Your website is hosted in Finland, with daily backups in two locations. Tell us how much downtime your service can tolerate. Before contracting, we assess whether our service can meet your requirements.
Emergency communications also need a channel independent of the website. If your site supports urgent communications around the clock, discuss on-call cover before contracting. The 24-hour support response for Pro and Premium is a response time, not a promised resolution time.
Does NIS2 apply to local authorities?
NIS2 treatment of public administration depends on national implementation. Local authorities and their services may be treated differently across Europe; activities such as water supply can also bring separate obligations. Check the rules in your jurisdiction.
Assess the actual activities involved. Our explains the framework. ResaHost provides information about its own maintenance service to support procurement and risk management.
Source: European Commission: NIS2 Directive.
Start with your existing website
Send your website address and maintenance requirements. We identify existing supplier responsibilities and plan the migration. Email and other systems can remain with their current providers.
The quote names the website and agreed tasks. We also establish domain control before migration. Review our plans and prices before contacting us.
Frequently asked questions
Can maintenance cover just one council website?
Yes. We can agree maintenance for your public WordPress website or a separate project website.
Is an accessibility audit included?
Accessibility audits and resulting remediation are agreed separately. The plan's visual checks monitor changes to the site's appearance.
Do you maintain online public-service systems too?
This service covers the public WordPress website. Its supplier remains responsible for the online service system. We agree testing of links that lead to it.
Let’s talk about your website
Tell us about your website
Send your website address and tell us what needs attention. We will propose a maintenance plan.